What do we do, if we are facing problems meeting deadlines in regard to inspections or certificates?
Contact the Danish Maritime Authority about the specific ship. As a general rule, we will be able to issue the necessary permits for extension and postponement.
What if a seafarer's certificate expires and cannot be renewed?
Contact the Danish Maritime Authority. As a general rule, we will be able to issue the necessary permits for extension and postponement.
Foreign certificates (for foreign seafarers) cannot be extended by the Danish Maritime Authority. In the event of problems with foreign certificates, the Danish Maritime Authority will assist with contact to the relevant foreign authority in order to obtain the necessary extensions.
If problems arise or if you have questions regarding medical certificates, courses in fire-fighting, certificates of competency etc., you can contact the Danish Maritime Authority, who will try to find a solution.
What if a Danish ship has problems with port state control, quarantine orders etc. in another country?
If problems arise with certificates for a ship or crew in connection with a Port State control inspection, the shipping company shall contact the Danish Maritime Authority, who will seek to assist.
Special injunctions, quarantine requirements etc. are made in accordance with applicable rules of the Port State. Should problems arise in this connection, you can contact the Danish Maritime Authority, who will, as far as possible, assist with support and guidance and establish contact with relevant authorities in the country concerned.
Can crew members and other personnel involved in the ship's operation and maintenance enter Denmark?
Can passengers on ferries stay in their cars on the car deck during the crossing?
In exceptional cases, passengers with special needs for protection against covid-19 infection may upon specific request be allowed to remain in their car on the car deck during the voyage.
- In such cases, the shipping company must have set up contingency plans and necessary procedures to deal with the particular situation. A maximum number of passengers who can stay in the cars during the crossing must be determined.
It must also be ensured,
- that there is sufficient space between the cars at all times so that all passengers can easily get out of the cars with direct access to emergency exits,
- that guard duty is maintained on the vehicle deck throughout the crossing and that there is sufficient crew on the vehicle deck to assist in case of an evacuation,
- that the number of passengers sitting in cars on the car deck is determined,
- that an evacuation plan and emergency exits from the car deck to the ship's rescue equipment are planned, as well as procedures to verify that everyone is evacuated from the car deck.
What should the ship and the shipping company do if requirements for safe manning cannot be met?
The shipping company shall contact the Danish Maritime Authority. The Danish Maritime Authority will be ready to assist in finding and permitting a temporary solution, provided that safety is not compromised.
Mail to the Danish Maritime Authority
Is it possible to change crew in Danish ports?
Yes, according to the Danish Police, signing on or off in Denmark in connection with crew change is allowed, as it is deemed a worthy purpose
Read more here
What to do if a crewmember on board has symptoms of COVID-19?
If a seafarer on board falls with symptoms of COVID-19, the ship's master must, in consultation with Radio Medical, consider the best treatment. As a rule, the seafarer must be placed in isolation on board.
Contact Radio Medical Denmark
Precautions for other crew members, prevention of infection, etc. must be decided in consultation with Radio Medical.
If treatment is to take place ashore, the Danish Maritime Authority can assist the shipping company with contact to relevant authorities at home and abroad.
Read this guideline for further information on how to isolate a crewmember.
Follow the recommendations on preventive measures
Guidelines for danish ships - COVID-19
Is it mandatory for a seafarer traveling to Denmark to present proof of a negative COVID-19 test?
A seafarer traveling to Denmark with the purpose off signing on or off a vessel in connection with a crew change is considered to be in transit and thus not obliged to present proof of a negative test.
You can call the Police hotline on 0045 70 20 60 44.
Or read more here
What should I do in case of cancellation of my Medical Care course due to the COVID-19 restrictions?
Contact Centre for Maritime Health Service email@example.com and arrange a new date.
If your Medical Care certificate expires prior to the new course, you need to apply for an extension.
Write to firstname.lastname@example.org
What should I do if my current Medical Care certificate expires?
Contact Centre for Maritime Health Service to apply for an extension of the certificate.
Write to email@example.com
Will I automatically be enrolled in a new course if the first course is canceled?
No, you need to contact Centre for Maritime Health Service on firstname.lastname@example.org in order to get a new date for your course.