Point-of-Contact scheme


​​​​​​The Danish Maritime Authority has established a Point-of-Contact scheme to assist Danish shipowners.

The Point-of-Contact (POC) scheme means that a permanent team of ship surveyors is associated with each shipowner; these ship surveyors have in-depth knowledge about the shipowner and its special needs. Thus, a permanent contact person will always follow up and revert to the shipowner.

The primary purpose of the POC scheme is to make it easy and interesting for shipowners to set up business in Denmark and have ships flying the Danish flag and thus promote quality shipping.

POC scheme as a supplement

The POC scheme is a supplement to the general case consideration. Case consideration and inspections are carried out in the same manner as today. The POC scheme is a superstructure that is intended to help improve our service and cooperation.

The Danish Maritime Authority has established five POC teams for the following segments:

Large passenger ship companies

Eigil Pedersen, epe@dma.dk, tel. +45 25 47 27 63 / +45 72 19 63 55
Michael Langkow, mla@dma.dk, tel. +45 25 62 78 27 / +45 72 19 63 87
Ole Hagen Wendt, ohw@dma.dk, tel. +45 91 37 63 60 / +45 72 19 63 60

Small passenger ship companies

Rasmus Walther, rwa@dma.dk, tel. +45 41 73 11 19 / +45 72 19 63 92
Bo Berggreen Larsen, bbl@dma.dk, tel. +45 25 47 28 96 / +45 72 19 62 49
Benny Gade Matsumoto-Hansen, bgh@dma.dk, tel. +45 91 37 60 73 / +45 72 19 60 73

Large cargo ship companies

Michael Martin Bjarløv, mbj@dma.dk, tel. +45 91 37 62 81 / +45 72 19 62 81
Hans Jørgen Jensen, hjj@dma.dk, tel. +45 91 37 63 51 / +45 72 19 63 51
Tina Grøndal Jensen, tje@dma.dk, tel. +45 22 56 53 70 / +45 72 19 60 46 

Small cargo ship companies

Allan Christensen, ach@dma.dk, tel. +45 97 82 16 33 / +45 72 19 62 46
Jette Bloch Arrias, jba@dma.dk, tel. +45 91 37 63 61 / +45 72 19 63 61

Companies with special purpose vessels

Bent Dyrman Nielsen, bdn@dma.dk, tel. +45 91 37 62 35 / +45 72 19 62 35
Jesper Barholt Meyland, jbh@dma.dk, tel. +45 91 37 63 50 / +45 72 19 63 50

What to expect from your POC team?

The ship surveyors of each POC team will do the following:

  • Create networks in the companies in the relevant segments
  • Generate special knowledge about the relevant segment
  • Assist the company so that the case consideration progresses smoothly
  • Learn and help the company find its way around the Danish Maritime Authority and Blue Denmark in general
  • Follow up on problematic cases and ensure that the company gets an answer
  • Offer, for example, new companies special guidance

When are the POC surveyors available?

The POC surveyors are available within normal working hours.

During working hours, you can get hold of at least one person from each team. Holidays are taken so that at least one surveyor from each team is available.

If a company has divisions in countries where the time difference makes it difficult to contact the Danish Maritime Authority within normal working hours, you can arrange special hours of contact with the Danish Maritime Authority.

If the Danish Maritime Authority is contacted by a company without knowledge about the Danish Maritime Authority's work procedures, a special Customer Account Manager will be appointed among the appointed POC surveyors. This person will actively guide the company during a start-up period. This initiative is aimed especially at new companies, but other companies can also request such an arrangement if special need arises, for example in connection with major changes to a company's shore-based organisation.

Registration for the POC scheme

You are welcome to contact Lars Gerhard Nielsen (see contact details below) or to write an email to cfs@dma.dk if you want to know more or would like to register for the POC scheme.

 Kontakt

Ship Survey, Certification and Manning
Lars G. Nielsen, Director, Ship Survey, Certification and Manning
+45 72 19 60 66